Thursday, 4 November 2010

Review of online store - Beauty Basket

Image via WeHeartIt

Exactly 2 weeks and a few days ago..............I ordered some makeup from an online store called Beauty Basket. I had heard great reviews about this shops service and most importantly their prices.
That being said, the service was awful, but the prices were still cheaper than everywhere else.

I ordered my products (BareMinerals) on Oct 17th and they turned up today on Nov 4th (Pretty awful if you ask me).
Their website states that if you order something it will be dispatched within 2 days unless the order isn't in stock at that time, in which case you will be informed via email. 10 days later..............I received no email to inform me of such a thing.

I emailed asking why I wasn't informed of this - as I would have gone somewhere else as I was in desperate need of make up - I had no response. I emailed response. So of course I emailed again...........still no response. However after 3rd email I did receive an email saying 'Item DISPATCHED!' Better late than never, but an apology would have been nice. Infact if they had apologised I probably wouldn't be writing this post.

So their you have it - if you use this site be prepared to wait ages!

Hugs & Kisses


  1. oh! that horror when these things happen!
    I'm glad you have arrived cosmetics!
    muuaaaa (K)(K)

  2. That's the reason why I don't prefer online shopping because these things can happen :s
    But I am glad that you received it anyway :)


  3. Thank gawwwwd you got your product!!!! It's all about customer service nowadays!!!!
    xoThe Beckerman Girls

  4. That´s brutal!!! It better have been a lot cheaper to justify such a long wait...
    What did you order from Bare Minerals? I´ve been craving to try their products for some time now!!!

  5. i heart about this site...good to know!

    same thing happened to be but with a dress...was expecting it for a birthday party and they said it would be there no problem


  6. Ah I do hate waits!!!
    thank god for you :)

    sweet kisses,

    hope to hear from you ^_^

  7. i hate waiting too haha! nice blog anways :) hih <3

  8. that's the worst! at least you finally got your goodies :)