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Exactly 2 weeks and a few days ago..............I ordered some makeup from an online store called Beauty Basket. I had heard great reviews about this shops service and most importantly their prices.
That being said, the service was awful, but the prices were still cheaper than everywhere else.
I ordered my products (BareMinerals) on Oct 17th and they turned up today on Nov 4th (Pretty awful if you ask me).
Their website states that if you order something it will be dispatched within 2 days unless the order isn't in stock at that time, in which case you will be informed via email. 10 days later..............I received no email to inform me of such a thing.
I emailed asking why I wasn't informed of this - as I would have gone somewhere else as I was in desperate need of make up - I had no response. I emailed again................no response. So of course I emailed again...........still no response. However after 3rd email I did receive an email saying 'Item DISPATCHED!' Better late than never, but an apology would have been nice. Infact if they had apologised I probably wouldn't be writing this post.
So their you have it - if you use this site be prepared to wait ages!
Hugs & Kisses